Tools and materials explained

Understanding the parts of a water heater repair & installation job helps you read any Chandler quote:

• Labour — usually the largest line; charged hourly or per job.
• Parts tier — budget, mid and premium brands can double the parts line. Ask what is quoted.
• Consumables — seals, fasteners, refrigerant/gas, filters. Small items, real money.
• Permits and compliance — statutory fees; a lawful quote lists them.
• Disposal — removal of old equipment; confirm it is included.